Home Insurance QLD
Ah, Queensland. While the homes are known for their high ceilings and huge backyards, we know it's not all Queenslanders and surf shacks. Queensland is a diverse place, made up of unique individuals and their homes.
Queensland, we’re here to listen.
At Youi, we’ll treat you like an individual. We won’t make assumptions about you. Instead, we’ll take the time to listen and get to know you – to what matters most about your home, and how you spend your time there. It’s how we could help you save on your home and contents insurance. Simple.
For home insurance that understands your Queensland way of life, talk to us.
Building & Contents Insurance
Protect your house or apartment and belongings with cover for theft, fire, earthquakes, floods and storms.
Building Insurance
Protect your house or apartment with cover for theft, fire, earthquakes, floods and storms.
Contents Insurance
Protect your belongings with our contents insurance, designed to cover the things that matter most to you.
Landlord Insurance
Protect your investment property against extreme weather events and loss of rent with our landlord insurance.
Queensland home insurance customers switched and saved.*
How much did they save?
An average of $250 per year*
In fact, our customers told us
they saved $627 thousand*
More awards, Queensland? Now you’re just embarrassing us.
Well. You’ve done it again Queensland. You’ve made us 2021 winners for the Home Insurance category with Mozo People’s Choice Awards where we took out top honours in Excellent Customer Service, Excellent Claims Experience and Most Recommended Home Insurer. Not to mention the experts at Canstar, who rated us as winners of the Most Satisfied Customers for Home Insurance in Australia.
Most Loved Home Insurance Brand - QLD
Finder
Legendary Service for Home Insurance - QLD
Finder
Top Value Home Insurance Brand - QLD
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2023 Most Satisfied Customers - QLD
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2023 Most Satisfied Customers - Australia
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2022 Insurer of the Year
Finder
2021 Excellent Customer Service
Mozo
We’re committed to Queensland.
When you deal with Youi, you can be confident that we’ll go above and beyond to provide you with great service.
Make a claim anytime.
From the moment you need us until you're back in your home, our claims advisors are here to help.
Track your claim online.
Our Claims Tracker helps you stay up to date with the status of your claim anytime, anywhere, so you’ll always know what’s happening.
Lodge through the app.
With the Youi app, you’ll be able to lodge your claim easily from anywhere, all from the palm of your hand.
We’re there when you need us, Queensland.
If trouble ever strikes at home, Youi’s 24/7 claims team will always be just a phone call away.
From a late-night tap leak, to the big weather events that can strike, we know that your claim is your emergency. So call us any time on 13 9684, and we’ll help you get sorted.
Subject to limitations and exclusions. See the PDS for details.
Automatically included with Building cover.
- Theft
- Fire
- Earthquake
- Explosion
- Escaping Water
- Emergency Repairs
- Temporary Accommodation
- Counselling Services
Excellent
Youi car insurance customers rate their experience with us a 4.7 out of 5. Take a look at some of their great reviews on Trustpilot.
4.7 / 5 from over 17,983 reviews.
Great customer service!
The lady who assisted me on the phone was very polite and helpful.
Long term happy customer
I am a Youi customer from over 10 years and as always they made my life easier being extremely helpful.
The service was impeccable
The call was very professionally managed. Well versed salesman with a fantastic grasp on what was required to seal the deal, ensuring all bases were covered.
Genuine Customer Service
Having dealt with a Contents Insurance Claim recently. I found the whole team at Youi very helpful and understanding of the situation I was in. I updated my car insurance policy today and found the customer service team very friendly and helpful.
Just better,Youi helped me resolve my home…
Youi helped me resolve my home insurance policy cover l now feel l have a better insurer in place
Good old fashioned service
I was thrilled to purchase the insurance from the person that actually issued the original quote. Even when he had to ring me back . Excellent service and transaction. Greatly appreciated!